This website uses cookies to ensure you get the best experience on our website: Find out more.
Menu
It’s always good to familiarise yourself with what to do when you call an emergency plumber. After all, issues could arise at any time. There are various problems that could arise, but the most common one is a burst pipe. This can cause some serious damage, so it’s important to act accordingly.
Once you’ve contacted your emergency plumber, it shouldn’t take too long for them to reach you. It depends on where your house is located and their distance from you, but you can usually expect them within the hour. Our emergency team are available 24 hours a day, 7 days a week, so you can have peace of mind that we are on hand.
It is recommended that in preparation for an emergency, you familiarise yourself with where the water mains and fuse box are. The plumber will come soon enough with all the equipment needed to fix the problems.
There will be callout costs if you require an emergency plumber. The price of this work depends on the problem. If it is out of hours, we will try and find a temporary solution and then schedule you during regular hours so you’re not paying more than you need to.
If you have water going where it shouldn’t be, the first step is to turn off the supply at the mains. Each house is different, but this is usually found under the kitchen sink, in the airing cupboard, or it might be under the stairs. This will ensure that no further damage is done. If it is quite a serious leak and looks like it is touching circuitry, we recommend turning them off at your fuse box.
After turning off the mains, water may still be in the pipes. You can turn on the taps until they run dry to drain the system as quickly as possible. This will help stop water from going where it shouldn’t. Once this is under control, you can wait for the emergency plumber to help get your home back up and running.
Don’t forget to turn them off again after!
If water is on the floor, you can start clearing this up with towels whilst you wait. Depending on your flooring, the longer water is left, the more likely it is to cause damage. Soaking up the water will help limit the damage, and also clear the way for the emergency plumber to inspect the system.
For emergency plumber services, make sure you contact our team. Our friendly team of qualified plumbers will be at your door in no time. For problems that can’t wait, give us a call and we’ll be more than happy to assist.
13 St Albans Close
Exeter
EX4 2NE
For a free call back, enter your number below and we will be in touch as soon as possible.